Welcome to SpinLabAi, a web application provided by Mohr Performance Inc. ("SpinLabAi," "we," "us," or "our").
This Privacy Policy explains how we collect, use, disclose, protect, and manage your personal information when you use SpinLabAi.
By using SpinLabAi, you consent to the practices described in this Privacy Policy.
Consent
By accessing or using SpinLabAi, you consent to the collection, use, and disclosure of your personal information as described in this Privacy Policy.
You may withdraw your consent at any time by contacting us at support@spinlabai.com, subject to legal and contractual limitations.
Please note:
- Withdrawing consent may limit or prevent access to certain features or services
- We may still retain certain information as required by law or for legitimate business purposes
Personal Information We Collect
We collect only the information necessary to provide and improve our services.
Identity and Contact Information
- Name
- Email address
- Phone number
- Date of birth
- Height and weight
Athlete & Performance Data
- Video uploads of throws
- Biomechanical and performance metrics
- Analysis results and reports
- Training recommendations
Payment Information
- Payment details are processed securely via Stripe
- SpinLabAi does not store full payment card information
Authentication Information
- Login credentials (email + encrypted password)
Usage & Device Information
- IP address
- Browser type
- Device information
- Pages visited and interactions
Support & Communication Data
- Messages, feedback, and support inquiries
Limitation on Collection
We limit the collection of personal information to what is necessary to:
- Provide services
- Improve functionality
- Meet legal obligations
Failure to provide certain information may limit access to features.
How We Use Your Information
We use your information to:
- Provide video analysis and performance insights
- Generate reports and metrics
- Improve our AI models and platform performance
- Process payments and manage subscriptions
- Provide customer support
- Communicate important updates
AI & Data Usage
SpinLabAi uses your data, including uploaded videos and performance metrics, to:
- Power automated biomechanical analysis
- Improve and train our systems
- Enhance accuracy and performance of our platform
We may use anonymized and aggregated data for:
- Research
- Benchmarking
- Product development
How We Share Your Information
We do not sell your personal data.
We may share your information with:
Service Providers
- Payment processors (Stripe)
- Hosting providers (e.g., Supabase)
- Analytics and infrastructure providers
Legal & Compliance
- Courts, regulators, or law enforcement when required
Business Transfers
- In connection with mergers, acquisitions, or asset sales
Protection of Rights
- To detect fraud, abuse, or violations of our Terms
Data Retention
We retain your data as long as necessary to:
- Provide services
- Maintain accounts
- Comply with legal obligations
- Resolve disputes
Additional Retention Details
- Active accounts: Data retained for full account lifecycle
- Inactive accounts: May be retained for administrative purposes
- Backup data: May persist for a limited time after deletion
- Anonymized data: May be retained indefinitely
Data Security Measures
We implement industry-standard safeguards, including:
- Encryption (in transit and at rest)
- Secure cloud infrastructure (e.g., Supabase)
- Access controls and authentication
- Regular monitoring and audits
However, no system is completely secure.
International Data Transfers
Your data may be stored and processed in the United States or other jurisdictions.
By using SpinLabAi, you consent to such transfers.
Cookies and Tracking Technologies
We use cookies and similar technologies to:
- Improve user experience
- Analyze usage patterns
- Maintain session functionality
You may control cookies through your browser settings.
Accuracy of Information
You are responsible for ensuring your information is accurate and up to date.
You may request corrections by contacting us.
Your Rights
You may:
- Request access to your data
- Request correction of your data
- Request deletion of your data
- Withdraw consent
Requests can be submitted to:
team@spinlabai.com
We may require identity verification before fulfilling requests.
Third-Party Services
Third-party providers (e.g., Stripe) operate under their own privacy policies.
SpinLabAi is not responsible for third-party data practices.
Minors
SpinLabAi may be used by minors with parental or guardian consent.
Parents/guardians are responsible for:
- Account creation
- Data submission
- Monitoring usage
If we become aware of unauthorized data collection from minors, we will take steps to delete it.
Links to Third-Party Websites
We are not responsible for the privacy practices of external websites linked from our platform.
Changes to This Privacy Policy
We may update this Privacy Policy at any time.
Continued use of SpinLabAi constitutes acceptance of changes.
Contact
SpinLabAi
Email: team@spinlabai.com
